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Cisco’s Agentic Webex: What, Why & How For Product Managers

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Product Career Hub
Oct 02, 2025
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Cisco announced new agentic AI across Webex and its devices. In short: AI teammates now help plan, run, and follow up on meetings.

Highlights

  • AI agents in Webex: task capture, real‑time notes for in‑person huddles, live polls, and auto‑scheduling.

  • RoomOS 26 on Cisco devices (powered by NVIDIA): smarter camera views, audio zones, and a Workspace Advisor for room setup.

  • Open integrations: Amazon Q index, Microsoft 365 Copilot, Jira, and Salesforce so agents can search, create tickets, and post updates.

  • Security & choice: Microsoft Device Ecosystem Platform (MDEP) support on Cisco devices and smoother Zoom join.

Why It Matters For PMs

Meetings become structured data.

Decisions, action items, and risks are machine‑readable and easy to push into your tools. That means faster PRDs, clearer ownership, and fewer status meetings.

Your new PM duties:

  • Define what agents should and should not capture.

  • Set privacy guardrails (what is off‑record).

  • Review agent output before it hits Jira or Salesforce.

If you’re building your AI edge, start with Becoming an AI Product Manager: 7 Simple Steps to Success.

What Changes Day To Day

  • During meetings: agents spot decisions, propose polls, and log tasks.

  • After meetings: auto recaps with owners and dates land in your tools.

  • Across tools: integrations post to Jira/Salesforce and index files in Copilot or Amazon Q.

Want a repeatable way to turn these outputs into an executive‑ready doc? Use The ChatGPT PRD Workflow That Gets PMs Promoted Faster.

Risks To Watch

  • Wrong tasks or owners → keep a human in the loop.

  • Sensitive topics in summaries → define “red‑zones.”

  • Agent sprawl → start with 1–2 clear use cases.

Quick Metrics That Prove It’s Working

  • Decision latency: meeting → decision logged.

  • Follow‑through rate: tasks done / tasks created by agents.

  • Meeting load: total hours per person per week.

  • Time to PRD: kickoff → approved PRD.
    Use our leadership checklist in The Hidden Skills of Exceptional Product Leaders to tie these to promotion‑ready outcomes.

If you’re a first‑time PM rolling this out, read First PM Survival Guide for simple change tactics. For sharper product debates, borrow prompts from Steve Jobs’ Product Design Toolkit.


Below is the step‑by‑step rollout, prompts, policies, wiring recipes, and dashboards most successful teams use.

🔐The 30‑Day Rollout Playbook (Step By Step):

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