New Relic just named Brian Emerson as Chief Product Officer. (Source: New Relic)
He helped scale ServiceNow’s ITOM business and held senior roles at VMware, BMC, and Remedy. He now leads New Relic’s Intelligent Observability Platform used by 85,000 customers.
If you’re new here, the story behind our work and who we help is on the concise About page.
Why This Move Matters Right Now
Platform momentum
Expect cleaner packaging, faster shipping, and tighter partner work. We saw a similar “platform-first” shift in our recap of leadership changes in media tech in The Athletic Hires CPO Alex Deve.
AI in the loop
More practical AI on top of telemetry is coming—less dashboard chasing, more decisions. For a broader AI lens, our deep dive in Neo4j’s $100M Agentic AI For PMs shows how data and agents reshape roadmaps.
Business results
When latency drops, conversion rises. When incidents fall, margin improves. If you need a simple way to show this to execs, the one-slide pattern inside the PM Visibility Playbook helps you link reliability to revenue.
What Product Leaders Can Do This Week
Tie reliability to growth
Use a clear story arc like the one we used in Jeetu Patel: Cisco Lessons For PMs—goal, signal, outcome, next bet.
Automate the noisy parts
Bring AI where toil is highest; our guide on real builds in AI Prototyping For PM Interviews shows fast ways to turn ideas into working demos.
Guardrails before scale
When usage spikes, cost can run away; the tactics inside the Usage Pricing 30-Day Playbook help you keep unit cost in check as you grow.
Career Angle: Roles Heating Up
Demand is rising for PMs who link telemetry to outcomes.
If you’re searching, our latest verified roles list is in Remote Product Management Jobs, and you can catch every prior drop via the rolling Archive.
Want the exact slides, runbooks, and rollout checklists you can use with your product teams?
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🔐10 Steps To Turn Telemetry Into Wins: A 30-Day Field Guide For PMs
Use this 10-step plan as a month-long sprint or pull the parts you need this week. Keep it simple, measurable, and tied to business outcomes.